Q: Your service was so prompt and efficient.. how can I ever repay you?
A: Why thank you! A satisfied customer is always our best advertising! If you had a good experience let your friends know! If there is anything we could have done to have made your experience better please let US know...we are always striving to provide the best service we possibly can in a timely manner!
Q: If I want to order by phone or if I have a question when can I reach you?
A: Our CorsetMaking.com staff is available Monday through Friday, from 10am - 5pm. If you call during those hours and don't reach us leave a message or keep trying... we're often very busy with in store shoppers, recieving new products, answering other customers' calls, or making corsets!
Q: I really, really, REALLY need some supplies today! Is there any way I can visit your store in person to pick them up?
A: Well, I'm glad you asked! We now have a new physical boutique location that we share with Delicious Corsets... the Delicious Boutique. We can provide pick-up of online & phone orders during Delicious Boutique's hours of normal operations! (Just let us know ahead of time when you plan on coming!) Please call prior to your visit to make sure that your order has been pulled and is waiting for you.
Q: So, now that you guys have this fancy shopping cart system up I suppose you have just built a fleet of robots to pull and ship orders..what if I need a special substitution, expedited shipping, a little help with something I bought....
A: Ahhh, not to worry. Our fleet of robots are not expected to be ready until late 2027. So until then our warehouse, offices, and phones are still manned by energetic and helpful human beings! We are always happy to be able to provide that "human touch" which we feel is so important! Contact us, (really.. go ahead,) with questions, special needs, etc and we'll do whatever we can to provide you with the most specialized one on one service we can! (until late 2027, of course.)
Q: Hi, I live in Australia (or other International location) and am wondering if you can ship to me and how much it would cost!
A: Absolutely, we ship all over the world! Our online webstore at www.CorsetMaking.com allows you to see the various shipping options available to you in your country (whatever it might be) and gives you the price for each shipping option so that you can determine your total cost before finalizing the order... talk about convenient!
International shipping methods are determined by the weight and dimensions of your package, so to determine your shipping costs before finalizing your order simply follow these steps:
1) Place all the items you want into the online shopping cart at www.CorsetMaking.com .... this allows the cart to calculate the weight and dimensions of your package.
2) Click the "Calculate Shipping" link on the shopping cart page.
3) When you click on this, the drop down list will show you all the available shipping methods to your country and their prices.
..and that's all there is to it!
Most countries will offer Priority International and Express International; these services seem to be the most reliable USPS International shipping methods. If you need to arrange different shipping arrangements (UPS, FedEx, etc) just contact us! We ALWAYS recommend Priority International or Express International whenever possible. Be aware that every country's customs procedures and duties are different, and sometimes delays will occur based on your countries policies.
Q: I bought these BONING TIPS and am having trouble getting them to stay on! Is there a trick? What is the easiest way to apply them?
A: The easiest way I've found to attach tips is as follows....
Using a pair of needle-nose pliers crimp the sides of the tip inward BEFORE putting the tip on the piece of cut spiral steel boning.
After crimping the sides in quite often a little pucker or bump is created in the top of the tip... to get rid of this hold the sides of the tip (so they dont spread back any wider) and then use the needle-nose to crimp in the little pucker that formed at the top of the tip...
The trick is to have the tip pre-crimped just a little smaller than the width of the boning. When you slide the boning into the tip it will open just enough to allow the boning to slide in, but will still grip tightly around it.
Once the tip is on the boning and does not slide or move you can dip the ends into Tipping Fluid to form a more permanent bond. If you choose to dot this, you should let the ends dry for about an hour (more or less depending on humidity, etc) before inserting them into the bone casings.
....That's the method we've always used. Hope it helps!
Q: I'm a pretty experienced sewer, but I'm new to corsetmaking. What pattern would you recommend for a first time corset maker?
A: The Laughing Moon pattern is great for first timers! It is a well explained pattern and is multi-sized. The "How to Make a Victorian Corset" is an excellent tool for learning the techniques of corset making, and it uses the Laughing Moon pattern as it's basis!
Q: How does the heat shrink lace tipping by the foot work ? I see that is a new item, and I am in need of something to tip the laces.
A: The heat shrink lace tipping is a 3/32" diameter tipping that you "roll" the ends of your lacing through. Then by applying heat to the tipping it shrinks around the end of the lacing forming a tight bond. We have found a lighter works great for this purpose. If you are using the poly lacing supplied at Corsetmaking.com, the trick is to heat to the point that the lace will actually begin to bond with the tipping forming a permanent seal. Neat stuff!!
Q: Hi again...My international order has still not arrived and it has been over a month ...and that worries me. What will happened if it doesn't turn up at all...is my money lost or what?
A: We totally understand your worries and know it can be very frustrating when there is a delay in delivery. These delays however are nothing we have control over, and are usually at the customs office of the receivers country. We have never actually shipped an order that has not eventually made it to it's destination. However there have been international orders shipped via Airmail Parcel Post which experienced significant delays at customs, sometimes as long as 2 months! In one case we even re-filled an order only to have to original order turn up a few days later! For this reason we cannot process a claim for a missing package that is shipped via Airmail Parcel Post for 60 days. Please keep us updated on your orders arrival and for the future be advised that we recommend that all international orders be shipped using Global Express which is available in most countries. Otherwise Global Priority is also a very reliable option and is typically delivered within a reasonable amount of time, but customs in some countries may still cause delays!
Q: I'm having trouble figuring out which kind of boning I need for my corset. Can I get some more information and specs about all this different boning you guys offer?
A: Sure thing! It can be a bit overwhelming, so we've put together this great Boning Information page... it should answer all your boning questions!
Boning Information Page
Q: I was trying to submit an order, but when I got to the "Shipping Method" option there was nothing available.. what's up?
A: Rarely, but occasionally, UPS and/or USPS rate calculating servers will go down. When that happens our cart is unable to give you accurate shipping options. Please call us, email us, or fax us and we will be happy to manually process your order with correct shipping rates