RMA's & Returns

RMA's & Returns

All sales are final except for damaged or incorrect goods.

If any damaged items were received, or items not matching your invoice, contact us within 14 days for a Return Merchandise Authorization (RMA#) allowing the approved items to be sent back for store credit or exchange.

After 14 days return eligibility will be determined on a case by case basis. Please contact us.

Return Authorization (RMA #)

An RMA Number is required for all packages being sent to our facility.

Condition of Goods

Returned items must arrive back to us in the same condition in which they were sent out - clean, unused, undamaged, and with original product packaging.

Restocking Fees

Returned items, including refused or unclaimed packages, are subject to a 20% restocking fee plus all shipping costs.

Return Shipping Costs

Return shipping costs and replacement item shipping costs are the responsibility of the buyer except in the case of damaged items or incorrectly shipped items.