Throughout the years many people have asked why we do not offer shipping options lower than Priority Mail, or why we can’t just send some of our smaller items in a plain letter envelope. Well, the answer is for the benefit of our customers!
First, Priority Mail and Express Mail (which we offer if needed) are the most reliable options the US Postal Service offers. We have tried other services and found that orders too frequently ended up being delayed, lost or even “destroyed.” As for letter envelopes, letters are processed differently than packages. Letters can easily be hooked or snagged by the sorting machines if the envelope has anything lumpy in it. This has the potential to not only damage the item you are sending, but also the surrounding mail that was packaged properly.
We want you to receive every single item that you ordered. We want your package to arrive not only in a timely manner but also in the same perfect condition that it left our hands in. We have recently been able to lower both our shipping prices and our order minimum to help you keep your costs as low as possible.
Below is an example of a recent exchange that we “almost” received. The items were sent back in a standard letter envelope, and unfortunately none of them actually made it.