Gift Certificates & Account Credits
Online Gift Certificates
Online Gift Certificates must be associated with a Customer Account - If you don't already have one, create your account now!
Your Online Gift Certificate must be redeemed (converted into an Account Credit,) before making your purchase.
All your Account Credits are conveniently tallied and managed in one place. Redeem partial or full amounts during checkout.
Redeeming Online Gift Certificates:
An Online Gift Certificate must be converted into an Account Credit:
From your Customer Account Page, select Redeem Gift Certificate:
Or, during the second step of checkout, click the Redeem Gift Certificate button:
Viewing Your Customer Account Balance
Once you've converted an Online Gift Certificate into Account Credit, you can view your available balance from the Customer Account Balance Page.
Using An Account Credit:
Log in to your account before checking out - Account Credits are tied to your customer account and will only be visible once you are logged in.
During Step 2 of the checkout (Shipping & Payment Methods), select "Apply Credit Balance" as your payment type to use partial or full credit.
- On the next screen you'll be able to select a second payment type if an additional balance is due.
Your account credit is now applied!
How do I receive Account Credits?
Account credits are acquired by redeeming the value of an Online Gift Certificate or from eligible product returns. You must have a customer account and be logged in to see your Account Credit Balance.
Can I use multiple Online Gift Certificates for a single order?
Yes. Online Gift Certificates are converted to Account Credit. You can apply any amount of your Account Credit Balance as a payment method when checking out.
Will my Online Gift Certificate or Account Credit expire?
No. Once your Online Gift Certifiate has been converted to an Account Credit it will forever be associated with your customer account. If your customer account is deleted or closed out, any account credits are also deleted. Account Credits have no cash value and can only be used as a payment method for in-stock products via our website.
Can I redeem an Online Gift Certificate / Account Credit along with coupons or keycodes?
Yes. Since Online Gift Certificates get converted into Account Credit, a payment type, you will apply your coupon/keycode as usual and select "Apply Credit Balance" as your payment method.